Privacy Policy – Building impactful futures through design-led technology.

GENERAL DATA PRIVACY NOTICE

 

Legal framework for protecting your personal data

This data privacy notice is written to comply with the European Union General Data Protection Regulation (GDPR). GDPR gives control to citizens and residents over their personal data.

Cogniance (“Cogniance”) values and respects the privacy of our users, members, and others who visit and use Cogniance.com and its associated products and services (the “Cogniance Service”) (collectively or individually “Users”) and are committed to protecting your personal data.

The purpose of this Policy is to provide you with information about how and why Cogniance collects and processes your personal data when you visit this website and/or when you sign up to our newsletters, fill out contact forms to download any of our published reports and insights, inquire about our services, take part in a survey or otherwise interact with us through this website.

Please note that this website is not intended for children, and Cogniance does not knowingly collect data relating to children. If you are younger than 16, you may not register with or use this website. If you think that we may have unintentionally collected data relating to a child, please write to us at hello@cogniance.com

 

Contact details

 

Our full details:

Full name of legal entity: Cogniance

Name data protection officer: Marty McFarland, CFO Cogniance

Email address: hello@cogniance.com

Postal address of data protection officer: Cogniance, 1250 Borregas Avenue, Sunnyvale, CA 94089, USA

If you are a European Union citizen you have the right to make a complaint at any time to a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.

 

Information Cogniance Collects

 

Personal data, means any data or information about an individual from which that person can be identified. It does not include anonymous data where your identity has been removed.

We may collect, use, store, and transfer different types of data about you as follows:

  • Contact data which includes your email address(es) and telephone numbers.
  • Identity Data which includes your first name, last name, and job title.
  • Marketing and communications data which includes your preferences in receiving marketing from us, and your communication preferences.
  • Profile Data includes your username and password, preferences, feedback and survey responses.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Usage Data includes information about how you use our website.

You will receive marketing communications from us if you have requested information from us, or if you have provided us with your details when you entered a survey or registered for an event and when you have not opted out of receiving that marketing.

You can tell us not to contact you with marketing communications either at the point such information is collected or by following the unsubscribe instructions in any communication sent to you. You can also exercise this right at any time by contacting us using the contact details at the end of this Privacy Policy. Please note that where you opt out of receiving marketing messages, this will not delete other personal data we hold on you.

We do not collect personal data about you other than the information which you voluntarily provide to us through this site to fulfill the purpose of your request such as to request a full report or whitepaper. We do not collect any Special Categories of Personal Data about you (such as ethnicity, sexual orientation, political opinions, religious beliefs, organization membership, health, genetic or biometric information or any information about criminal convictions and offences). Please note that we will get your express opt-in consent before we share your personal data with any company outside of Cogniance for marketing purposes.

 

HOW WE COLLECT YOUR PERSONAL DATA

 

Direct interactions

 

This is where you give us your data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

  • fill in a form on this website (such as the ones on our ‘get in touch’ or ‘contact’ forms).
  • create an account on our website (such as on our ‘careers’ page);
  • subscribe to any publications;
  • request marketing to be sent to you
  • give us some feedback.

 

Automated interactions

 

As you browse our website, we may automatically collect data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that when you disable or refuse cookies, some parts of this site may become inaccessible or may not function properly.

 

Third party analytics

 

We receive technical data (standard internet log information and details of visitor behavior) from Google Analytics about visitors to this website. This information does not identify anyone. To opt out of being tracked by Google Analytics across all websites visit: http://tools.google.com/dlpage/gaoptout.

 

 

HOW WE USE YOUR PERSONAL DATA

 

We will only use your personal data when the law allows us to in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us at hello@cogniance.com

 

 

DISCLOSURES OF YOUR PERSONAL DATA

 

We may have to share your personal data with third parties such as:

  • Internal third parties such as our lead generation/sales/contracting departments.
  • External third parties, to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

 

 

DATA SECURITY

 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, inappropriately used, accessed, altered or disclosed. In addition, we limit access to your personal data to those employees, and third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

 

 

HOW LONG WE RETAIN YOUR PERSONAL DATA FOR

 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

 

 

STORAGE AND DELETION

 

All personal data is deleted, when it is no longer necessary for the purposes for which they were processed. Generally, we delete all personal data no later than 24 months after it has been collected.

We delete the information that we collect using cookies containing personal data no later than 24 months after it has been registered by us.

 

 

YOUR LEGAL RIGHTS

 

Data protection law gives you a range of rights in connection with our processing of your personal data. In this regard you have the right to request access to the personal data concerning you that we process. Further, you may request that we rectify or delete the personal data or restrict the processing of your personal data, if you think they are inaccurate. Furthermore, you have the right to object against the processing based on our legitimate interests as a legal basis. We are required to assess and act on your request.

If you wish to exercise any of the rights set out above, please Contact us at hello@cogniance.com

 

 

IN THE EVENT OF MERGE OR SALE

 

If Cogniance should ever file for bankruptcy or have its assets sold to or merge with another entity, information Cogniance receives from you through a Cogniance website is a Cogniance asset and may be transferred.

 

 

CHANGES AND UPDATES TO THE PRIVACY POLICY

 

We may occasionally update this Privacy Policy. When we do, we will also revise this policy. For changes to this Privacy Policy that may be materially less restrictive on our use or disclosure of personal information that you have provided to us, we will attempt to obtain your consent before implementing the change. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect. Your continued use of a Cogniance website constitutes your agreement to this Privacy Policy and any updates.

 

 

Contacting Cogniance

 

If you have any questions, comments, or concerns about this Privacy Policy, please email us at hello@Cogniance.com or write to us at Postal Mail Address: Cogniance, 1250 Borregas Ave Sunnyvale, CA 94089 USA

If you have any questions, comments, or concerns about this Privacy Policy