A future-proof, modern home gateway
When it comes to superlatives, Swisscom is swimming in them. They’re Switzerland’s leading telecom provider. Swisscom outrivals competitors in broadband Internet access, and high-performance products and service. To maintain their market position, they set out to develop a new platform—the most advanced residential gateway in Europe. But they lacked software development capabilities. And, there was a hard deadline fast approaching for the product’s release. So they partnered with Cogniance to tap digital design and development expertise. We were chosen (over competitors) because of our clear understanding of the project and alignment with Swisscom. And we delivered, on time: top-quality engineering practices and management expertise.
Opening the doors to a new gateway
To preserve their Alpine position (high above the competition), Swisscom embraces tech innovations. So they decided to stop using off-the-shelf OEM hardware and software. Instead, they would develop their own platform technology—customizing it for themselves and their customers. Looking ahead, this would give them much better control over future versions of their home gateway modem. Cogniance was one of their trusted software partners collaborating on the project, delivering a critical part of the new residential modem. It enabled Swisscom to bring the gateway to market quickly.
The "Internet Box Plus"
So what was Swisscom’s new product? The “Internet-Box plus”. A cutting-edge, residential access gateway. Think of it like a central switchboard for multiple communication services, which people purchase for their homes. It’s used to access the internet, Wi-Fi, IP telephony, smart home automation, files synching and backup, media streaming, and TV/entertainment services. Designed to be the Matterhorn of modems, it’s got it all.
Swisscom needed a long-term partner, with a dedicated team of software architects, engineers, QAs, and designers. Providing guidance through the implementation and evolution of the platform. And Cogniance delivered.
Strength in numbers: the power of partnerships
The team developed the platform according to Swisscom’s precise requirements—top quality, reliably, and fast. Cogniance was responsible for all layers of the software stack, and for integrating all layers of the application software (hardware, cloud, device drivers) and system services. The digital design for the gateway was just what Swisscom envisioned. And the user-friendly administrative interface and media-streaming protocol features were right on target. Cogniance collaborated with Swisscom (and worked smoothly in tandem with their other hardware and software partners). Together, we met the launch deadline. And built one of the most modern home gateway devices in Europe. One that supports complicated multiple-play services. It even won the prestigious 2015 GTB Innovation Award for "Fixed Network Infrastructure Innovation." The nearly two-year collaboration with Cogniance produced excellent results for Swisscom. And for their delighted, connected customers. Swisscom continues to shape the future, with truly innovative products and services.
We’re a design-led technology innovation company that puts people at the center of everything that we do. We live by our values and for our customers.
All in or nothing
No one ever changed the world by holding back. To build something that makes a real difference, there's only one way - and that's all in. From the first sketch to the final delivery, we give everything we have, and more.
People first
When you love what you do, it can be easy to get lost in the design. Technology can take over, and you lose sight of what's important. That's why we say people first and live by it. It's always about what's best for our customers.
Good enough is never good enough
We pride ourselves on being relentlessly ambitious in everything we do, at every stage, and with every customer. We always strive to do better and don't rest until our customers are wowed, and the people who live, work and play with our solutions and products are wowed.
Real solutions to real challenges
We think day and night about how we can create solutions that will have a meaningful impact, working with customers to design solutions that are relevant and will have a positive effect on people's lives today and tomorrow.

Know someone who might be interested?
Share this case study.