Senior Systems Analyst (NOC Engineering)
General Description
Cogniance, a fast-growing Silicon Valley-based professional services software consultancy, is changing the way early-stage companies around the world turn great ideas into successful products. We act as “intelligence multiplier” to venture-funded software companies and innovation labs by putting together high-caliber teams capable of handling complex user experience, design, and technical challenges inherent in new product development. Since its founding in 2008 Cogniance has been a key driver of success of its many clients who have gone on to secure additional funding, get acquired, or go public through an IPO.
Currently we are looking for Senior Systems Analyst to join our team.
Skills:
- 6+ years of experience in *nix, networks and DB administration
- Practical experience with virtualization and cloud computing - good knowledge of Amazon AWS and EC2 specifically
- Experience with python based destribution systems
- Basic Perl programming skills
- Ability to work as System Analyst / Architect - analysis, brainstorming, specifications related to IT / NOC processes and deployment architectures
- Experience with 24x7 IT support, SLA models and L1-L3 support processes
- CI, infrastructure automation and monitoring tools
- Able to create custom distribution system which will be able update production cloud infrastructure w/o downtime
- Work experience with fast growing systems
- Ability to review and provide improvements for server infrastructure and deployment process
- Upper-intermediate level in spoken and advanced level in written English
Responsibilities:
Role assumes an involvement into project-related activities on all stages:
- Pre-sales: working with Solution Architecture and Project Management teams on the technical proposals and system architectures, especially on the deployment models and SLA definitions for NOC support activities
- Startup and Planning: coordinating infrastructure planning and setup tasks related to NOC, feasibility research for the integrations and deployments of new services etc.
- Execution: technical mentoring of more junior NOC team members, collaboration with the engineering teams, ensuring compliance with the defined NOC SLA models in project's SoW, customer communications etc.
- Deployment: execution of the planned deployment plans and architectures, ensuring safe operations etc.
- Support and Maintenance: periodic backups, log analysis, patch deployments, customer request processing etc.
Personal attributes
If you are interested in this position, please send us detailed CV to cv@cogniance.com matching the title of the opening in the subject line. Only successful candidates will be contacted for the interview.