Senior Systems Analyst (NOC Engineering)

General Description 

Cogniance, a fast-growing Silicon Valley-based professional services software consultancy, is changing the way early-stage companies around the world turn great ideas into successful products.  We act as “intelligence multiplier” to venture-funded software companies and innovation labs by putting together high-caliber teams capable of handling complex user experience, design, and technical challenges inherent in new product development.  Since its founding in 2008 Cogniance has been a key driver of success of its many clients who have gone on to secure additional funding, get acquired, or go public through an IPO.

Currently we are looking for Senior Systems Analyst to join our team.

Skills:

  • 6+ years of experience in *nix, networks and DB administration
  • Practical experience with virtualization and cloud computing - good knowledge of Amazon AWS and EC2 specifically
  • Experience with python based destribution systems
  • Basic Perl programming skills
  • Ability to work as System Analyst / Architect - analysis, brainstorming, specifications related to IT / NOC processes and deployment architectures
  • Experience with 24x7 IT support, SLA models and L1-L3 support processes
  • CI, infrastructure automation and monitoring tools
  • Able to create custom distribution system which will be able update production cloud infrastructure w/o downtime
  • Work experience with fast growing systems
  • Ability to review and provide improvements for server infrastructure and deployment process
  • Upper-intermediate level in spoken and advanced level in written English

Responsibilities:

Role assumes an involvement into project-related activities on all stages:

  • Pre-sales: working with Solution Architecture and Project Management teams on the technical proposals and system architectures, especially on the deployment models and SLA definitions for NOC support activities
  • Startup and Planning: coordinating infrastructure planning and setup tasks related to NOC, feasibility research for the integrations and deployments of new services etc.
  • Execution: technical mentoring of more junior NOC team members, collaboration with the engineering teams, ensuring compliance with the defined NOC SLA models in project's SoW, customer communications etc.
  • Deployment: execution of the planned deployment plans and architectures, ensuring safe operations etc.
  • Support and Maintenance: periodic backups, log analysis, patch deployments, customer request processing etc.

Personal attributes 

Cogniance encourages flexible working practices and values results. Members of the Cogniance team are expected to be resourceful and self motivated. Flexibility and ability to work well without direction as part of a multi-skilled team are essential. 
 
Educational requirements 
 
MS/BS degree in Computing Sciences or equivalent is preferred. Credit will be given for candidates who do not have relevant degrees but can demonstrate equivalent work experience. 
 
Liabilities 
 
In the course of the fulfillment of his obligations, the Senior Systems Analyst must comply with corporate ethics and policies (e.g. accountability for all property entrusted by Cogniance).The Senior Systems Analyst shall also bear non property responsibility for his obligations to be performed in due time and quality. 
 
Rights 
 
In addition to the rights assigned to a person in accordance with legislation in force, the Senior Systems Analyst will have access to Cogniance confidential information according to company security policy and respective documents 
 
Location and Communication 
 
The position is located in Cogniance development office in Kyiv, Ukraine. Successful candidates will be engaged in core development activities closely cooperating in a team with software architects, designers and engineers. The Senior Systems Analyst will report to Engineering Manager.
 
Compensations and Benefits 
 
Cogniance offers excellent benefits for the right candidates including great working conditions, competitive salary paid according to cross-bank rate, performance based salary review 2 times a year, annual bonus based on company revenue sharing program, extensive career plan, flexible working hours, 24 days paid vacation, medical insurance and the chance for international travel. 
 

If you are interested in this position, please send us detailed CV to cv@cogniance.com  matching the title of the opening in the subject line. Only successful candidates will be contacted for the interview.